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Frequently Asked Questions

How do I know which facial to book?

All new clients begin with either a Consultation or a Consultation + Treatment. This allows for a thorough skin analysis, discussion of goals, and a personalized treatment plan.

If you’re interested in the Acne Program, booking an Acne Consultation or Acne Consultation + Treatment is required to begin. This ensures the program is customized to your skin and lifestyle from the start.

Can I book a facial without a consultation?

Consultations are required for all new clients to ensure treatments are customized and safe. Returning clients may book follow-up facials as recommended.

How long will it take to receive my products?

Orders are typically processed within 2–3 business days. Shipping times vary depending on the carrier, but most clients receive their products within 5-8 business days

Is my credit card charged when I book online?

No — your card simply holds your spot. Payment is only processed at checkout.